Privacy policy 

Privacy policy

1. WHO ARE WE AND WHAT DO WE DO?
2. WHAT PERSONAL INFORMATION DO WE COLLECT?
3. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
4. HOW DO WE USE PERSONAL INFORMATION?
5. WITH WHOM DO WE SHARE PERSONAL INFORMATION?
6. HOW LONG DO WE KEEP PERSONAL INFORMATION ?
7. WHERE DO WE STORE PERSONAL INFORMATION AND TRANSFERS OUTSIDE QUEBEC? 
8. HOW DO WE PROTECT PERSONAL INFORMATION? 
9. WHAT RIGHTS DOES AN INDIVIDUAL HAVE WITH REGARD TO HIS OR HER PERSONAL INFORMATION? 
10. HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES? 
11. HOW TO CONTACT US  
12. HOW DO WE UPDATE THIS PRIVACY POLICY? 
13. COOKIE POLICY 
14. Consent 
15. Disable the cookies 
16. What types of cookies are used by TSF?  
17. Use of IP addresses and Web logs 
18. Invisible pixels in HTML e-mails and webinars 
19. Changes to the cookie policy 

WHO ARE WE AND WHAT DO WE DO?

WHAT PERSONAL INFORMATION DO WE COLLECT?

• Professional and/or personal contact details, such as a first name, surname, address(es), e-mail address(es), date of birth and telephone number(s); 
• Biographical information such as job title, employer, professional and/or personal background, photos and video or audio content; 
• Information relating to marketing and communication preferences, as well as related information such as dietary preferences, comments and survey responses; 
• Information relating to the history of contributions, participation in the organisation’s activities, billing and financial information, such as a billing address, bank account information or payment details; 
• Service-related information, such as details of services rendered; 
• Information about your professional background, networks, social involvement, professional affiliations and family ties; 
• Recruitment information, such as curriculum vitae, education and employment history, details of professional affiliations and other information relevant to potential recruitment by TFS; 
• Website usage and other technical information, such as details about visits to our websites, your interaction with our advertising and online content, or information collected through the use of cookies and other tracking technologies; 
• Information provided to us by or on behalf of our partners or generated by us in the course of providing our services which may, where relevant, include special categories of personal information;  
• Information such as your donations and community investment policy, your contributions, what these contributions are dedicated to if applicable, the recognition obtained, the decision-making process and the people involved in the organization and this process; 
• Please note that if you provide us with personal information about other individuals (such as your customers, directors, officers, shareholders or beneficial owners), you must ensure that you have duly notified them that you are providing us with their information and that you have obtained their consent to such disclosure; 

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

• When you register for volunteer mandates, opportunities, training courses and newsletters; 
• When you register for benefit activities; 
• When you make a donation to TSF, whatever the form of your donation; 
• When you register as a volunteer for TSF; 
• During the services we provide to you; 
• During exchanges by mail, e-mail or telephone; 
• We also collect publicly available information on public platforms, including our website. 

HOW DO WE USE PERSONAL INFORMATION?

• To provide our services and for the conduct of our business, to administer and perform our services, including to carry out our obligations under any agreement between you and us; 
• To facilitate the use of our websites and to ensure that the content is relevant and to ensure that the content on our websites is presented in the most effective manner; 
• Marketing and development purposes – to provide details of new services, information about developments in our organisation and invitations to seminars and events where an individual has opted to receive such information; 
• For research and development purposes (including security) – to carry out analysis to better understand our customers’ service and marketing requirements and to develop our services and offerings; 
• For recruitment purposes – to enable us to process job applications and assess whether an individual meets the requirements of the position for which they may be applying to TFS; 
• To meet our legal, regulatory or risk management obligations; 
• To prevent fraud and/or conduct other background checks which may be required at any time by applicable law, regulation and/or best practice (if false or inaccurate information is provided or fraud is detected or suspected, information may be passed to fraud prevention agencies and may be recorded by us or such agencies). Where we process special categories of personal information, we may also rely on important public interests (crime prevention or detection) or legal claims; 
• To enforce our rights, to comply with our legal or regulatory reporting obligations or to protect the rights of third parties; 
• To recover payments owed to us and, where appropriate, to enforce such recoveries; 
• In order to reorganize TFS- if we undertake a reorganization (for example, by merging, consolidating or divesting part of our organization’s mission), we may need to transfer some or all of the personal information to an applicable third party (or its advisors) as part of any due diligence process or transfer to such reorganized entity or third party for the same purposes as set out in this Privacy Policy or for the purpose of analyzing any proposed reorganization. In such a situation, we will take all possible steps to ensure the protection and security of personal information. 

WITH WHOM DO WE SHARE PERSONAL INFORMATION?

• Volunteers and clients of TSF for the purposes of recruiting human resources, volunteers and soliciting financial or other contributions; 
• Third party service providers and/or partners, including those who provide us with donation solicitation, database analysis, web site, application development, hosting, maintenance and other services; 
• These third parties may access or process personal information while providing services to us. We limit the information we provide to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with these service providers require them to maintain the confidentiality of this information; 
• Government authorities and law enforcement agencies where required by applicable law. More specifically, we may disclose personal and other information if we are required to do so by tax or other laws, or if we believe in good faith that such disclosure is necessary to comply with applicable laws, in response to a court order or subpoena or government search warrant, or otherwise to cooperate with such government authorities and law enforcement agencies; 
• A purchaser, successor or assignee in connection with any merger, acquisition, debt financing, asset sale or similar transaction, or in the event of insolvency, bankruptcy or receivership involving the transfer of personal information as a business asset to one or more third parties; 

HOW LONG DO WE KEEP PERSONAL INFORMATION ?

WHERE DO WE STORE PERSONAL INFORMATION AND TRANSFERS OUTSIDE QUEBEC? 

HOW DO WE PROTECT PERSONAL INFORMATION? 

WHAT RIGHTS DOES AN INDIVIDUAL HAVE WITH REGARD TO HIS OR HER PERSONAL INFORMATION? 

• Access: the right to ask whether we process information and, if so, to request access to personal information. Subject to applicable law and, where applicable, the payment of a monetary sum, the individual may thus receive a copy of the personal information we hold and certain other information concerning him or her; 
• Accuracy: we are required to take reasonable steps to ensure that personal information in our possession is accurate, complete, not misleading and up-to-date; 
• Rectification: the right to request rectification of any incomplete or inaccurate personal information held by us; 
• De-indexing: the right to ask us to stop disseminating their personal information or to de-index any hyperlink attached to their name giving access to information if such dissemination causes them harm or contravenes the law or a court order (right to erasure or to be forgotten); 
• Anonymization: the fact that TSF may, instead of destroying it, anonymise personal information in order to use it, but only for serious and legitimate purposes (e.g. keeping information required for possible tax inspection purposes); 
• The right to be informed when you are the subject of a decision based exclusively on automated processing; 
• The right to be informed when identification, localisation or profiling technology is used and of the means offered to activate these functions; 
• Finally, it is also possible to lodge a complaint with a data protection supervisory authority, more specifically in the country, province or state in which you normally reside (in Quebec, the Commission d’accès à l’information), in which we are located or in which an alleged breach of data protection laws has occurred. 

HOW DO WE USE COOKIES AND SIMILAR TECHNOLOGIES? 

HOW TO CONTACT US  

HOW DO WE UPDATE THIS PRIVACY POLICY? 

COOKIE POLICY 

Consent 

Disable the cookies 

What types of cookies are used by TSF?  

• Strictly necessary cookies 

• Performance cookies 

• Website functionality cookies 

• Targeting cookies 

Use of IP addresses and Web logs 

Invisible pixels in HTML e-mails and webinars 

Changes to the cookie policy